FAQ - PCTELINDIA

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FAQ

A.There is no minimum order quantity as you can buy a single piece as well.

A.You can directly call us or e mail us your requirement and we will proceed with your order.

No,we need advance payment for proceeding with order and yes we accept COD for delhi NCR only.

Yes, you can exchange product within 7 days of purchase. Seal should not be opened and don’t accept physical damage or tearedbox.and we don’t refund money.

We sell Genuine and Branded Products only. It comes in Manufacturer Safe Packaging and we take utmost care to deliver safely. But still you received in damaged condition then you have to bear the damaged loss. As such, it never happened since 9 years.

As far as DOA is concerned, you still get warranty services instead of replacement.

Note: If installation is done by our Channel Partner (if any) then we’ll replace the damaged and DOA Product with new one if report within 3 days of delivery.

All products comes with two year warranty period.hikvision eco series comes with one year warranty.no warranty on power supply.

NO, Our Local partner will ask for installation charges or Comprehensive AMC Charger if applicable. But you will get quality services at reasonable charges from our Authorized Channel Partners.